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    CONTACT NORTHEAST GENERATOR& 24/7 EMERGENCY SERVICE

    Our Service Area

    Northeast Generator provides reliable power solutions, keeping homes and businesses running smoothly across Connecticut, New York, and parts of Rhode Island. Contact Us today to get started.

    Connecticut

    Fairfield County

    Bridgeport, Darien, Easton, Fairfield, Greenwich, Hamburg, Monroe, New Canaan, Newtown, Norwalk, Redding, Ridgefield, Shelton, Stamford, Stratford, Trumbull, Weston, Westport, Wilton

    Middlesex County

    Chester, Clinton, Cromwell, Deep River, Durham, East Haddam, East Hampton, Essex, Haddam, Killingworth, Lyme, Middlefield, Middletown, Old Saybrook, Portland, Westbrook

    New Haven County

    Ansonia, Bethany, Branford, Cheshire, Derby, Guilford, Hamden, Killingly, Madison, Meriden, Middlebury, Milford, Naugatuck, New Haven, North Branford, North Haven, Orange, Wallingford, West Haven, Woodbridge

    New London County

    Bozrah, Colchester, East Lyme, Franklin, Griswold, Groton, Lebanon, Ledyard, Lisbon, Montville, New London, North Stonington, Norwich, Old Lyme, Preston, Salem, Sprague, Stonington, Voluntown, Waterford

    Litchfield County

    Barkhamsted, Bethlehem, Bridgewater, Canaan, Colebrook, Cornwall, Goshen, Harwinton, Kent, Litchfield, Morris, New Hartford, New Milford, Norfolk, North Canaan, Plymouth, Roxbury, Salisbury, Sharon, Thomaston, Torrington, Warren, Washington, Watertown, Winchester, Woodbury

    Hartford County

    Avon, Berlin, Bloomfield, Bristol, Burlington, Canton, East Granby, East Hartford, East Windsor, Enfield, Farmington, Glastonbury, Granby, Hartford, Manchester, Marlborough, New Britain, Newington, Plainville, Rocky Hill, Simsbury, Southington, South Windsor, Suffield, West Hartford, Wethersfield, Windsor, Windsor Locks

    Tolland County

    Andover, Bolton, Columbia, Coventry, Ellington, Hebron, Mansfield, Somers, Stafford, Tolland, Union, Vernon, Willington

    Windham County

    Ashford, Brooklyn, Canterbury, Chaplin, Eastford, Hampton, Killingly, Plainfield, Pomfret, Putnam, Scotland, Sterling, Thompson, Windham, Woodstock

    New York

    Westchester County

    Ardsley, Bedford, Briarcliff Manor, Bronxville, Buchanan, Cortlandt, Croton-on-Hudson, Dobbs Ferry, Eastchester, Elmsford, Greenburgh, Harrison, Hastings-on-Hudson, Irvington, Larchmont, Lewisboro, Mamaroneck, Mount Kisco, Mount Pleasant, Mount Vernon, New Castle, New Rochelle, North Castle, North Salem, Ossining, Peekskill, Pelham, Pelham Manor, Pleasantville, Port Chester, Pound Ridge, Rye, Scarsdale, Sleepy Hollow, Somers, Tarrytown, Tuckahoe, White Plains, Yonkers, Yorktown

    Putnam County

    Brewster, Carmel, Cold Spring, Kent, Patterson, Philipstown, Putnam Valley, Southeast

    Windham County

    Ashford, Brooklyn, Canterbury, Chaplin, Eastford, Hampton, Killingly, Plainfield, Pomfret, Putnam, Scotland, Sterling, Thompson, Windham, Woodstock

    Dutchess County

    Amenia, Beacon, Beekman, Clinton, Dover, East Fishkill, Fishkill, Hyde Park, LaGrange, Milan, North East, Pawling, Pine Plains, Pleasant Valley, Poughkeepsie, Red Hook, Rhinebeck, Stanford, Union Vale, Wappinger, Washington

    Rockland County

    Airmont, Blauvelt, Chestnut Ridge, Clarkstown, Grand View-on-Hudson, Haverstraw, Hillburn, Kaser, Montebello, New City, Nyack, Orangetown, Piermont, Pomona, Ramapo, Sloatsburg, South Nyack, Spring Valley, Stony Point, Suffern, Tappan, Upper Nyack, Wesley Hills

    Orange County

    Blooming Grove, Chester, Cornwall, Crawford, Deerpark, Goshen, Greenwood Lake, Hamptonburgh, Highlands, Monroe, Montgomery, Mount Hope, New Windsor, Newburgh, Palm Tree, Plattekill, Port Jervis, Tuxedo, Wallkill, Warwick, Wawayanda, Woodbury

    The Bronx

    Riverdale, Pelham Bay, Fordham, Morris Park, Belmont, Kingsbridge, Soundview, Throgs Neck, Tremont, Wakefield, Bronx Park, Mott Haven, Melrose, Hunts Point, City Island, Spuyten Duyvil, East Tremont, West Farms, University Heights, Parkchester

    New York

    Harlem, Greenwich Village, SoHo, Chinatown, Upper East Side, Upper West Side, Midtown, Financial District, Tribeca, Chelsea

    Richmond/ Staten Island

    St. George, Tottenville, Richmond Valley, Great Kills, New Springville, Westerleigh, Eltingville, Oakwood, South Beach, Bay Terrace, Mariners Harbor, Willowbrook, Castleton Corners, Dongan Hills, Annadale, Grasmere, Graniteville, Heartland Village, New Dorp, Prince’s Bay

    Kings/ Brooklyn

    Williamsburg, Park Slope, DUMBO, Greenpoint, Bushwick, Bedford-Stuyvesant, Sunset Park, Carroll Gardens, Bay Ridge, Red Hook, Fort Greene, Brooklyn Heights, Coney Island, Crown Heights, Kensington, Prospect Heights, Flatbush, Borough Park, Midwood, Sheepshead Bay, Brownsville, Canarsie, Flatlands, East New York

    Queens

    Astoria, Bayside, Flushing, Forest Hills, Jackson Heights, Jamaica, Kew Gardens, Long Island City, Middle Village, Ozone Park, Rego Park, Ridgewood, Rockaway Beach, South Ozone Park, Sunnyside, Woodhaven, Woodside

    Nassau/ Long Island

    Hempstead, North Hempstead, Oyster Bay, Levittown, Long Beach, Freeport, Garden City, Rockville Centre, Mineola, Lynbrook, Westbury, Floral Park, East Meadow, Uniondale, Bellmore, Wantagh, Seaford, Massapequa, Merrick, Woodbury

    We also service: Fishers Island, NY, Block Island, NY, Westerly, RI, and Hopkinton, RI.

    FREQUENTLY
    ASKED
    QUESTIONS:

    A “Minor PM Service” is a complete evaluation of your generator including the ATS (automatic transfer switch) and associated systems. We top off all fluids (coolant, fuel, and oil), clean the generator and its enclosure, startup and test the generator. 

    A “Major PM Service” includes the same services from the Minor PM Service and more. It includes the replacement of normal maintenance materials including lubricating oil, fuel filters (as needed), topping off coolant, cleaning, and inspection as well as a start-up and test.
    We complete our 23-Point Checklist at every PM visit and give you a report on the condition of the unit and any recommended parts or repairs.

    We recommend servicing the unit twice a year so that the fluids and condition of the unit every few months is closely monitored and reported- this helps to avoid major issues when you need your generator most. The generators have mechanical and electrical components, some things can be damaged from being outside or simple usage over time. It’s always better to keep an eye on your unit than to find them during an outage when the unit is needed.

    Generators are programmed to exercise every week for roughly twenty minutes. Some units don’t account for daylight savings so throughout the year the time may vary by an hour or so. This is a normal function of the unit and nothing to be alarmed about.

    • No premium rates for overtime. Service agreement customers can avoid increased labor charges during off hours. Your same rate from your preventative maintenance applies to all service calls.

     

    • Most simple repairs can be completed during your regularly scheduled PM service with no additional labor charges.

     

    • All service agreement customers receive preferential scheduling during storms and outages. In the unlikely case that your generator fails to turn on during an outage, you will have priority over nonservice agreement customers.

     

    • Alerts when service is due. Forget how long it’s been since your last service? No problem! We will reach out a few weeks before service is due to schedule an appointment at a time that works for you.

    The best size generator for your home or small business depends on the type of appliances it needs to fuel, such as appliances, pumps, air conditioners, and other electronic devices. The typical home uses around 140 to 160 amps of 240 volts of power to simultaneously operate everything. Larger appliances typically utilize 240 volts of power, while lights and smaller appliances account for 120 volts of power. You will need to determine the number of amps and watts you need in order to find the best generator for you. At Northeast Generator, we configure the best option for you during our free home consultation.

    Installations vary from home to home due to the layout and configuration of certain homes and units. After receiving permit approvals from local town officials, we will schedule the electrical work to be performed and generator to be set, taking roughly 1-3 days. After the electrical work is completed, we schedule the plumbing to be completed which is an additional 1-3 days depending on the house layout. Finally, we will call for inspection for each trade.

    The ATS (automatic transfer switch) is responsible for transferring power from a standard source to emergency power. It recognizes when the grid power fails and automatically jumpstarts the generator into action. When the grid regains power, the ATS automatically transfer power back to the original source and turns the generator off.