Staying up to date on the status of your generator system and equipment is not only easy, but one of the most important things you can do to protect your home or business from unexpected power loss. Living in the Tri-State area means living with volatile weather. By maintaining a backup generator at your home or business, you will ensure the safety of your family or operations during any type of power-related emergency.
Know if there is a problem before the lights go out. If the backup generator does not exercise at its scheduled time, there may be an issue
Inquire about monitoring services through Northeast Generator to get real-time status straight from your phone, tablet, or PC
Confirming service appointments and making sure you’re onsite, though not required, allows us to properly test the ATS (Automatic Transfer Switch) and simulate a power failure by performing a shutdown test to ensure the backup generator worked when needed
Being onsite during any preventative generator maintenance or service work will give you a better understanding of your backup power system including what is backed up, where all the equipment is, and how to access the manual controls and read faults or warnings
For an outage lasting longer than 24 hours, your generator is required to be shut down and the engine oil level checked and corrected at least once. For outages spanning multiple days, this process should be repeated every 24 hours. You can consult our FAQs page or the owner’s manual for information and directions specific to your generator system.
Since 1964, Northeast Generator has seen it all. Our team of expert technicians understands how to design, build, install, and repair every type of home, commercial, or industrial generator on the market. From simple backup generators to long-term rentals, our team will ensure you are covered during a power-related emergency.
Understand how to shut down and restart the generator manually – do not perform any checks or add oil while the generator is on.
We have relied on Northeast Generator for 14 years and their service, pricing and fairness is excellent. We recently sold our home and the generator ATS panel failed 10 days before closing. NE and in particular, Addison, went out of his way to find and secure a compatible unit at a reasonable price and got it installed and tested with a couple of days to spare. I would definitely use them for generator related needs especially since I've heard horror stories from friends who went with other providers.
Read on GoogleNortheast Generator is a first-class operation. We've been using them for annual service since installation almost 10 years ago. They arrive on-time and do a quality service of our unit. The generator is obviously something that must be kept n good-working order. Servicing the unit cannot be done when the power goes out!! I'm happy to have a trustworthy vendor do the annual tune-up required.
Read on GoogleNortheast Generator installed my Generac 20kw Standby Generator almost 14 years ago, and have always provided great service. Most recently ants got into my generator's control panel requiring it to essentially be rebuilt. When Northeast was done, the generator was like new. Always a reasonable response time when responding to any issues, which is so important, especially if you live where power can go out any time.
Read on GoogleI have been using Northeast Generator for a number of years. Always a very professional, timely and courteous service. Never had a problem or an unresolved issue.
Read on GoogleNortheast Generator did a great job on my Kohler 20RCA install! The biggest part of the job was handled by Angelo and Bob, and they were just terrific! Knowledgeable, courteous and personable. When they did not have an answer, they knew who to call to get the answer quickly. Brian and Max also helped to provide top-notch service. I could not be happier with Northeast Generator!
Read on GoogleWe recently moved into a house with a Northeast Generator. When I called to inquire about servicing and maintenance they answered all my questions thoroughly and clearly. It was a smooth process to keep service up to date. They just completed the first service and the tech was knowledgable and took the time to go over everything. A great experience from start to finish.
Read on GoogleWe switched to Northeast Generator this past year after having bad service from another company. Northeast came highly recommended and I agree with the recommendation. They are very easy to work with, having great communications and scheduling, and are very knowledgeable. We are very happy that they are servicing our generator
Read on GoogleVery nice people. Technicians are always friendly and very helpful.
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