A “Minor PM Service” is a complete evaluation of your generator including the ATS (automatic transfer switch) and associated systems. We top off all fluids (coolant, fuel, and oil), clean the generator and its enclosure, startup and test the generator.
A “Major PM Service” includes the same services from the Minor PM Service and more. It includes the replacement of normal maintenance materials including lubricating oil, fuel filters (as needed), topping off coolant, cleaning, and inspection as well as a start-up and test.
We complete our 23-Point Checklist at every PM visit and give you a report on the condition of the unit and any recommended parts or repairs.
We recommend servicing the unit twice a year so that the fluids and condition of the unit every few months is closely monitored and reported- this helps to avoid major issues when you need your generator most. The generators have mechanical and electrical components, some things can be damaged from being outside or simple usage over time. It’s always better to keep an eye on your unit than to find them during an outage when the unit is needed.
Generators are programmed to exercise every week for roughly twenty minutes. Some units don’t account for daylight savings so throughout the year the time may vary by an hour or so. This is a normal function of the unit and nothing to be alarmed about.
The best size generator for your home or small business depends on the type of appliances it needs to fuel, such as appliances, pumps, air conditioners, and other electronic devices. The typical home uses around 140 to 160 amps of 240 volts of power to simultaneously operate everything. Larger appliances typically utilize 240 volts of power, while lights and smaller appliances account for 120 volts of power. You will need to determine the number of amps and watts you need in order to find the best generator for you. At Northeast Generator, we configure the best option for you during our free home consultation.
Installations vary from home to home due to the layout and configuration of certain homes and units. After receiving permit approvals from local town officials, we will schedule the electrical work to be performed and generator to be set, taking roughly 1-3 days. After the electrical work is completed, we schedule the plumbing to be completed which is an additional 1-3 days depending on the house layout. Finally, we will call for inspection for each trade.
The ATS (automatic transfer switch) is responsible for transferring power from a standard source to emergency power. It recognizes when the grid power fails and automatically jumpstarts the generator into action. When the grid regains power, the ATS automatically transfer power back to the original source and turns the generator off.
Northeast Generator has always been responsive to any service requests. This is my second time around with them. For various reasons having nothing to do with their service, I had switched to another service company for a short period of time. The second service company was terrible to work with and didn’t last long with me. I switched back to Northeast Generator, and they have been great; very responsive. I wish I never switched from them!)
Northeast Generator has been servicing our home for over 10 years. Their service technicians have always arrived on time, clearly explained the work they are doing and are very friendly. During a routine service last year, the technician reported a potentially serious issue with our propane gas line. They quickly worked out a solution, scheduled the follow-up visit and resolved the problem quickly and efficiently. Our generator has functioned flawlessly during this period. The office staff is very helpful and has always been able to schedule their regular maintenance visits to fit our schedule.)
We switched to Northeast Generator this past year after having bad service from another company. Northeast came highly recommended and I agree with the recommendation. They are very easy to work with, having great communications and scheduling, and are very knowledgeable. We are very happy that they are servicing our generator)
Great Service, Quality and Prices! I was very pleased with my most recent service by Northeast Generator. Always there to serve us, call with reminders when service is due with great prices and quality service. Highly recommended.)
Northeast has been servicing my older propane generator for several years now. Their representatives always treat me with respect and in a professional manner. They have worked through very hot weather and deep snow. Work has been very good and priced reasonably.
My yearly maintenance was performed this week, the technician was friendly and efficient, after he completed the internal checkup he completely cleaned the outside making it look brand new. Thank you Northeast Generator.