Installations vary from home to home. Installation typically involves 1–3 days for generator placement and electrical work, followed by an additional 1–3 days for plumbing and fuel connections. Timing depends on your property’s layout and the system being installed.
These estimates cover the installation work itself. The overall timeline also includes permit approvals, scheduling between trades, and final inspections. We schedule the installation after permits are approved and coordinate the required inspections once the work is complete.
The right standby generator size depends on what you want to power during an outage, including heating and cooling systems, refrigerators, sump pumps, lighting, and business equipment. You’ll also need to consider whether you want backup power for essential equipment or your entire home or business.
Northeast Generator evaluates your power needs and recommends a generator sized for your property, accounting for both starting and running power requirements. We offer a free home consultation and site visit to help home and business owners choose the right system.
Standby generator installations require local permits and inspections. Northeast Generator handles the permitting and planning, performs the electrical installation, coordinates the fuel connection work, and schedules the required inspections for each trade. Our team manages these steps so you don’t have to navigate the permitting process yourself.
Yes, our factory-trained technicians install whole-house standby generators that automatically provide backup power during an outage. We evaluate your home’s power needs, recommend the right generator size, and handle installation from planning and permitting through final inspections.
Yes, we design and install backup power systems for commercial facilities across Connecticut and New York, built to NFPA 110 standards. Our team identifies the equipment and systems you need to keep running during an outage and recommends a solution tailored to your facility. We serve manufacturing facilities, educational institutions, healthcare systems, municipalities, hospitality properties, commercial and corporate businesses, and nonprofit and community organizations.
Yes. Northeast Generator can help with Tesla Powerwall, Generac PWRcell, and Briggs & Stratton battery backup systems through our Clean Energy services, alongside whole-home and commercial standby generators (Generac, Kohler, and other major brands). Call 1-800-972-4264 or request a free site visit and we’ll recommend the right setup for your property.
The cost of a whole-house generator installation varies based on the generator’s size, brand, and what you need to power during an outage. Your property’s layout, fuel connections, and electrical requirements also affect the total installation cost.
Northeast Generator offers a free home consultation to evaluate your power needs, recommend the right system, and provide an estimate tailored to your home.
To request an estimate for generator installation, maintenance, or repairs, fill out the form on our Contact Us page or call Northeast Generator at 1-800-972-4264. Share a few details about your property and the services you need so our team can help with the next steps.
Northeast Generator serves homes, businesses, and industrial facilities throughout all of Connecticut and in Westchester, Putnam, Dutchess, Orange, and Rockland counties in New York, where we provide generator sales, installation, maintenance, repair, testing, and monitoring. We also provide generator service, maintenance, and repair in the five boroughs of New York City and on Long Island. Call 1-800-972-4264 to confirm coverage for your town.
You do not need to have purchased your generator from Northeast Generator to use our maintenance and repair services. Our factory-trained technicians service standby generators purchased or installed through other providers.
Northeast Generator is an authorized dealer for Generac, Kohler, Cummins, Briggs & Stratton, Winco, and ASCO transfer switches, and we sell, install, and service those brands. Our technicians also service and repair generators from most other manufacturers, including CAT, MTU, Detroit Diesel, GE, Baldor, Katolight, Eaton, and Ingersoll Rand, across residential, commercial, and industrial systems.
Yes, standby generators start automatically. They work with an automatic transfer switch (ATS) to detect outages and supply backup power without manual operation. Depending on its size, your system can power essential circuits or your entire home.
Once power is restored and stable, the system switches back automatically, and the generator shuts down after a cool-down cycle.
An automatic transfer switch (ATS) connects your home or business to generator power during a utility outage. It detects the loss of utility power, signals your standby generator to start, and transfers the electrical load once the generator is ready.
When utility power is restored and stable, the ATS transfers the load back. The generator then completes a cool-down cycle before shutting off. This all happens without you having to operate a manual switch.
It depends on your generator’s fuel source and how much power you’re using. A natural gas standby generator is connected to the utility gas line and can run for as long as gas service continues. Propane and diesel generators run until the tank needs refilling, so run time depends on tank size and load. Heavier electrical loads use more fuel.
For extended outages, the manufacturer may recommend checking oil levels and other items after a set number of running hours. Keeping up with scheduled maintenance is the best way to make sure your generator is ready to run as long as you need it.
Your standby generator may be running its scheduled exercise cycle. It’s a short test that helps keep your system ready for a power outage. The frequency and duration depend on your generator’s model and settings. You may also notice a one-hour shift after daylight saving time changes if its clock doesn’t adjust automatically.
A scheduled exercise cycle is normal. If your generator runs outside its usual schedule, runs longer than expected, or displays a warning, contact Northeast Generator for service.
We recommend servicing your generator twice a year to keep your system ready for a power outage. Regular service includes checking fluids and inspecting mechanical and electrical components for wear or weather-related damage. These visits help identify potential problems before they lead to unexpected repairs or a generator failure. Your maintenance schedule may vary based on the manufacturer’s recommendations, operating hours, and conditions. Learn more about our residential preventative maintenance and commercial or industrial preventative maintenance.
At every maintenance visit, we complete our 23-point checklist and provide a report detailing your generator’s condition and any recommended replacement parts or repairs. Northeast Generator offers two levels of preventive generator maintenance:
Regular preventive maintenance helps extend the life of your generator and keeps it ready when you need it. A Northeast Generator service agreement makes it easier to stay on schedule and provides added support when repairs are needed. Benefits include:
Contact us to learn more about a service agreement for your standby generator.
Warning lights, fault codes, failure to complete its weekly exercise, unusual noises, leaks, difficulty starting or failure to transfer power can indicate that a generator needs service. If you’re unsure, our technicians can troubleshoot and inspect the system.
Yes, Northeast Generator offers 24/7 emergency generator service for homes and businesses, and our team responds within 2 hours anywhere in our service area. If your generator fails during an outage or you need emergency assistance, call 1-800-972-4264 and follow the prompts for the service department or, after hours, the emergency dispatch team.
A standby generator may fail to start because of a weak or dead battery, a fuel-supply issue, a system fault, or a control setting that prevents automatic operation. Your generator’s warning lights or fault codes can help a technician identify the cause.
If your generator fails during an outage, Northeast Generator offers 24/7 emergency generator service with a 2 hour response anywhere in our service area. Call 1-800-972-4264 and follow the prompts for the service department or, after hours, the emergency dispatch team.
A generator fault code indicates that the system has detected a condition that may require attention. Read the specific fault code on the control panel and check your owner’s manual to understand the code and recommended next steps. If you’re unsure what the code means or if the generator isn’t operating normally, call our team to schedule a service visit: 1-800-972-4264
We service and repair many older generators, including discontinued and out-of-production models. Repair options for homes and businesses depend on the generator’s condition and the availability of replacement parts. Share your unit’s make, model, and any known issues so our team can assess the available options.
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We have relied on Northeast Generator for 14 years and their service, pricing and fairness is excellent. We recently sold our home and the generator ATS panel failed 10 days before closing. NE and in particular, Addison, went out of his way to find and secure a compatible unit at a reasonable price and got it installed and tested with a couple of days to spare. I would definitely use them for generator related needs especially since I've heard horror stories from friends who went with other providers.
Read on GoogleNortheast Generator is a first-class operation. We've been using them for annual service since installation almost 10 years ago. They arrive on-time and do a quality service of our unit. The generator is obviously something that must be kept n good-working order. Servicing the unit cannot be done when the power goes out!! I'm happy to have a trustworthy vendor do the annual tune-up required.
Read on GoogleNortheast Generator installed my Generac 20kw Standby Generator almost 14 years ago, and have always provided great service. Most recently ants got into my generator's control panel requiring it to essentially be rebuilt. When Northeast was done, the generator was like new. Always a reasonable response time when responding to any issues, which is so important, especially if you live where power can go out any time.
Read on GoogleI have been using Northeast Generator for a number of years. Always a very professional, timely and courteous service. Never had a problem or an unresolved issue.
Read on GoogleNortheast Generator did a great job on my Kohler 20RCA install! The biggest part of the job was handled by Angelo and Bob, and they were just terrific! Knowledgeable, courteous and personable. When they did not have an answer, they knew who to call to get the answer quickly. Brian and Max also helped to provide top-notch service. I could not be happier with Northeast Generator!
Read on GoogleWe recently moved into a house with a Northeast Generator. When I called to inquire about servicing and maintenance they answered all my questions thoroughly and clearly. It was a smooth process to keep service up to date. They just completed the first service and the tech was knowledgable and took the time to go over everything. A great experience from start to finish.
Read on GoogleWe switched to Northeast Generator this past year after having bad service from another company. Northeast came highly recommended and I agree with the recommendation. They are very easy to work with, having great communications and scheduling, and are very knowledgeable. We are very happy that they are servicing our generator
Read on GoogleVery nice people. Technicians are always friendly and very helpful.
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