Please call the office at 1-800-972-4264 and press 1 for our service department. If this request if after-hours, please press 6 for the emergency dispatch team. Thank you.
Bethel, Bridgeport, Brookfield, Danbury, Darien, Easton, Fairfield, Greenwich, Monroe, New Canaan, New Fairfield, Newtown, Norwalk, Redding, Ridgefield, Shelton, Sherman, Stamford, Stratford, Trumbull, Weston, Westport, Wilton
Bozrah, Colchester, East Lyme, Franklin, Griswold, Groton, Hamburg, Lebanon, Ledyard, Lisbon, Lyme, Montville, New London, North Stonington, Norwich, Old Lyme, Preston, Salem, Sprague, Stonington, Voluntown, Waterford
Barkhamsted, Bethlehem, Bridgewater, Canaan, Colebrook, Cornwall, Goshen, Harwinton, Kent, Litchfield, Morris, New Hartford, New Milford, Norfolk, North Canaan, Plymouth, Roxbury, Salisbury, Sharon, Thomaston, Torrington, Warren, Washington, Watertown, Winchester, Woodbury
Avon, Berlin, Bloomfield, Bristol, Burlington, Canton, East Granby, East Hartford, East Windsor, Enfield, Farmington, Glastonbury, Granby, Hartford, Hartland, Manchester, Marlborough, New Britain, Newington, Plainville, Rocky Hill, Simsbury, Southington, South Windsor, Suffield, West Hartford, Wethersfield, Windsor, Windsor Locks
Ashford, Brooklyn, Canterbury, Chaplin, Eastford, Hampton, Killingly, Plainfield, Pomfret, Putnam, Scotland, Sterling, Thompson, Windham, Woodstock
Ardsley, Bedford, Briarcliff Manor, Bronxville, Buchanan, Cortlandt, Croton-on-Hudson, Dobbs Ferry, Eastchester, Elmsford, Greenburgh, Harrison, Hastings-on-Hudson, Irvington, Larchmont, Lewisboro, Mamaroneck, Mount Kisco, Mount Pleasant, Mount Vernon, New Castle, New Rochelle, North Castle, North Salem, Ossining, Peekskill, Pelham, Pelham Manor, Pleasantville, Port Chester, Pound Ridge, Rye, Scarsdale, Sleepy Hollow, Somers, Tarrytown, Tuckahoe, White Plains, Yonkers, Yorktown
Brewster, Carmel, Cold Spring, Kent, Patterson, Philipstown, Putnam Valley, Southeast
Riverdale, Pelham Bay, Fordham, Morris Park, Belmont, Kingsbridge, Soundview, Throggs Neck, Tremont, Wakefield, Bronx Park, Mott Haven, Melrose, Hunts Point, City Island, Spuyten Duyvil, East Tremont, West Farms, University Heights, Parkchester
Harlem, Greenwich Village, SoHo, Chinatown, Upper East Side, Upper West Side, Midtown, Financial District, Tribeca, Chelsea
St. George, Tottenville, Richmond Valley, Great Kills, New Springville, Westerleigh, Eltingville, Oakwood, South Beach, Bay Terrace, Mariners Harbor, Willowbrook, Castleton Corners, Dongan Hills, Annadale, Grasmere, Graniteville, Heartland Village, New Dorp, Princes Bay
Williamsburg, Park Slope, DUMBO, Greenpoint, Bushwick, Bedford-Stuyvesant, Sunset Park, Carroll Gardens, Bay Ridge, Red Hook, Fort Greene, Brooklyn Heights, Coney Island, Crown Heights, Kensington, Prospect Heights, Flatbush, Borough Park, Midwood, Sheepshead Bay, Brownsville, Canarsie, Flatlands, East New York
Hempstead, North Hempstead, Oyster Bay, Levittown, Long Beach, Freeport, Garden City, Rockville Centre, Mineola, Lynbrook, Westbury, Floral Park, East Meadow, Uniondale, Bellmore, Wantagh, Seaford, Massapequa, Merrick, Woodbury
Fishers Island
Block Island, Westerly, Hopkinton
A “Minor PM Service” is a complete evaluation of your generator including the ATS (automatic transfer switch) and associated systems. We top off all fluids (coolant, fuel, and oil), clean the generator and its enclosure, startup and test the generator.
A “Major PM Service” includes the same services from the Minor PM Service and more. It includes the replacement of normal maintenance materials including lubricating oil, fuel filters (as needed), topping off coolant, cleaning, and inspection as well as a start-up and test.
We complete our 23-Point Checklist at every PM visit and give you a report on the condition of the unit and any recommended parts or repairs.
We recommend servicing the unit twice a year so that the fluids and condition of the unit every few months is closely monitored and reported- this helps to avoid major issues when you need your generator most. The generators have mechanical and electrical components, some things can be damaged from being outside or simple usage over time. It’s always better to keep an eye on your unit than to find them during an outage when the unit is needed.
Generators are programmed to exercise every week for roughly twenty minutes. Some units don’t account for daylight savings so throughout the year the time may vary by an hour or so. This is a normal function of the unit and nothing to be alarmed about.
The best size generator for your home or small business depends on the type of appliances it needs to fuel, such as appliances, pumps, air conditioners, and other electronic devices. The typical home uses around 140 to 160 amps of 240 volts of power to simultaneously operate everything. Larger appliances typically utilize 240 volts of power, while lights and smaller appliances account for 120 volts of power. You will need to determine the number of amps and watts you need in order to find the best generator for you. At Northeast Generator, we configure the best option for you during our free home consultation.
Installations vary from home to home due to the layout and configuration of certain homes and units. After receiving permit approvals from local town officials, we will schedule the electrical work to be performed and generator to be set, taking roughly 1-3 days. After the electrical work is completed, we schedule the plumbing to be completed which is an additional 1-3 days depending on the house layout. Finally, we will call for inspection for each trade.
The ATS (automatic transfer switch) is responsible for transferring power from a standard source to emergency power. It recognizes when the grid power fails and automatically jumpstarts the generator into action. When the grid regains power, the ATS automatically transfer power back to the original source and turns the generator off.
